The Australian Olive Associations (AOA) collects personal and statistical information in order to efficiently manage subscription applications and to provide member services.
The AOA respects your privacy and is
committed to its protection. We are bound by the Australian Privacy Principals
of the Privacy Act 1988(Cth).
This privacy policy sets out how we aim to protect the privacy of your personal
information; your rights in relation to your personal information managed by us
and the way we collect, use and disclose your personal information. This policy
may be updated from time to time.
Personal information
Personal information is information that identifies an individual or from which
an individual’s identity can reasonably be ascertained.
How does AOA collect personal
information?
Generally, we collect your personal information directly from you, by
requesting that you provide your personal information when you fill out a
membership application form or other similar document or submit information to
us via our website. There may be other occasions when we collect your personal
information from you or from other sources, such from a publicly maintained
record, from an information services provider or from events and workshops that
you may attend.
Collection of personal information
Depending on your use of our website, we may collect personal information
relating to you. The kinds of personal information that we may collect include
your name, date of birth, address, e-mail address and telephone numbers.
Collection of statistical information
When you use our website, we may collect statistical information relating to
your use of this website, including:
– your server address, your IP address and your top level domain name (eg .com,
.gov, .au, .uk, etc);
– the pages you accessed and documents downloaded;
– the website you visited immediately prior to accessing this website;
– your navigation patterns; and
– the type of browser you are using.
Statistical information on its own may not necessarily identify an individual
and may not constitute personal information. However, it provides us with
statistics that we can use to analyse and improve our website.
Why do we need your personal
information?
We collect your personal information for the purposes of:
(a) providing access to our website and other related services;
(b) responding to queries and feedback you submit to us;
(c) processing your membership application;
(d) facilitating our internal business operations;
(e) providing you with information about our services that may be of interest
to you; and
(f) any other legal requirements which we must comply with.
You are under no obligation to provide your personal details to us. However,
without receiving certain information from you, we may not be able to provide
our services to you.
Who do we disclose your personal
information to?
We disclose your personal information for the purpose for which we collect it
or where you have consented to us disclosing this information.
The types of organisations to which
we may disclose the personal information you provide us with include:
(a) any third party service provider which we may engage to provide
administration, process payments, technology, auditing, mailing, printing or
other services;
(b) our related bodies corporate and our partner organisations, including each
state branch or participating state body.
(c) Government authorities where required to by law; and
(d) our professional advisers (including legal and accounting firms, auditors,
consultants and other advisers).
Security of your personal information
We will take reasonable steps to ensure that the personal information we hold
is protected against misuse, loss, unauthorised access, modification or
disclosure. Each and all Directors of the AOA and nominated committee members
from state branches and PSB’s are required to sign a “Confidentiality
Agreement” which specifies what they can use the information for and the
consequences of any breaches.
Can you access the personal information
that we hold about you?
Under the Act, you have a right to access your personal information that is
collected and held by us. If at any time you would like to access or change the
personal information we hold about you, or you would like more information on
our approach to privacy, please let us know.
To obtain access to your personal
information, we may request that you provide us with proof of your identity.
This is necessary to ensure that personal information is provided only to the
correct individuals and that the privacy of others is protected.
We will take all reasonable steps to provide access to your personal
information within 30 days from your request. In less complex cases, we will
attempt to provide information within 14 days.
If providing you with such access requires a detailed retrieval of your personal information, a fee may be charged for the cost of such retrieval and supply of information.
How to contact us
For further information regarding your personal information, please contact the
AOA’s Chief Executive Officer at: ceo@australianolives.com.au or
visit the website for further contact information.
Privacy complaints
Please direct all privacy complaints to the AOA’s Chief Executive Officer. At
all times, privacy complaints:
– will be treated seriously;
– will be dealt with promptly;
– will be dealt with in a confidential manner; and
– will not affect your existing obligations or effect the commercial
arrangements between you and us.
The CEO will commence an investigation into your complaint. You will be informed of the outcome following the completion of the investigation. In the event you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Federal Office of the Privacy Commissioner.
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